I have had many issues with your service department over the past 6 months. I had electrical issues with the automatic gate opener and the wand for opening the gate on exit. When I had my electrician on location to help solve the issues, we could never get your service tech to work together...we had to wait 24 hours for a response, when my electrician was gone...the remote Fab works only 85%, the key pad entry system takes 3-4 entries to open,very inconsistant..it would be nice to get a service tech that we could work with to solve these issues.... alan rosenblum 315-796-3237