ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,344 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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197

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased our awning through Amazon. It arrived on time and installing it was slightly difficult, but they helped with the problem and now works fine.”

ALEKO 5 star review on 11th October 2022

Helpful Report

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“Received my Aleko replacement awning fabric,extremely satisfied with the ordering process,quick delivery and updates on my order. Installation was easy, i even installed without removing my awning frame, took me approximately 1 hour total. The color, fabric quality was much better than expected for the price. I would definitely purchase again. I highly recommend this product and Aleko.”

Helpful Report

(Kent) -

“The control box is showing an 88 error code after installation”

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“Purchased a 10x20 motorized awning and have been very happy with it. The installation was not easy and the instructions could have been better in telling you how to adjust parts like the arms. Customer service has been outstanding. I would buy again”

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“The awning is nice I got the 16 x 10 motorized/ manual. I have now ordered the WiFi hub so I can control from phone. The instructions are confusing about a couple of things but the video instructions online cleared that up. Love it”

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“Customer service was very good as was the price. The delivery was quick. However, the directions were vague and hard to follow. I would buy this product again.”

Helpful Report

“I am very happy with our awesome Aleko awning. It took me a little while to put it together, but it was worth it. The instructional videos were more helpful than the written ones for me. The only part I got confused about was the arm in the middle. But the instructions walked me through what to do.”

Helpful Report

“I purchased a 12 x 10 Caribbean manual awning. Before purchasing I contacted costumer service before buying with a few installation questions. I received answers within hours. The product was delivered in a couple of days. I was able to install the awning in a couple of hours following the instructions and viewing the video. I consider this product to be a good value having quality parts. I liked the access to costumer service and replacement parts. I would purchase again”

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“The only place where improvement could be made are written instructions. With assistance from you tube videos the installation was improved.”

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“I am an avid do it yourself or and have installed electrical retractable awning before. Although they instructions were a little less than complete, the customer service was outstanding. Unlike many of Amazon’s vendors, Aleko, always responded to any questions I had with a very knowledgeable Customer Service person. Furthermore, the quality of the product is excellent. I would highly recommend any of their products based on the awning I purchased.”

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“The part came in ok time but doesn't fix the problem. We need the heater thermometer”

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“Great company, always prompt and shipping fast and well packaged.. They also sell a pretty good products at a very reasonable price...”

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“ALEKO staff were very helpful in getting the awning installed. We had two men working at it for three days because they had to add a board for it to be fastened to since we had only 3" on the top of the windows. It is finally installed and looks great in the light blue we chose. I gave it a 4 star instead of 5 because of the long difficult installation.”

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“All went well”

Helpful Report

“The ease of installation impressed us. After installation, our patio temperature dropped 15 degrees. In the southwest desert, every degree is appreciated. We will recommend this product to other veterans. ”

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“My wife is extremely happy that she no longer has to get out in the rain or cold to open and close the gate.”

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“We have had the BEST experience working with ALEKO. Tyler made this experience so successful. Tyler has been the absolute best help. He is the kind of person anyone would want to work for them. He was knowledgeable, patient, and extremely helpful.”

Helpful Report

ALEKO is rated 3.9 based on 3,344 reviews