ALEKO Reviews

3.9 Rating 3,319 Reviews
95 %
of reviewers recommend ALEKO
3.9
Based on 3,319 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read ALEKO Reviews

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

ali.marks@alekoproducts.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

We purchased our awning through Amazon. It arrived on time and installing it was slightly difficult, but they helped with the problem and now works fine.
ALEKO 5 star review on 11th October 2022 ALEKO 5 star review on 11th October 2022 ALEKO 5 star review on 11th October 2022 ALEKO 5 star review on 11th October 2022
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customer service is amazing, pleasant to work with and I received my parts within days.
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Excellent service. V happy
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I was told that the new one would fit exactly like the old one, far from it. The mother board came with the attachment points broken off. The instructions are terrible. I can’t get the remote to activate the motor. Very dissatisfied.
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I rarely write reviews unless something is very outstanding. This is my third time writing a review so far. Viktor is a tech support with Aleko.com. He assisted me in getting a solar-operated entry gate automatic opener. He is knowledgeable and ensures I get what I need, not oversell. He is very patient to answer my questions. I feel very comfortable getting the Automatic Gate Opener from Aleko with assistance from Victor.
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Viktor was awesome! I called into the technical support department with very little information and only a picture and Viktor was such a huge help! His product knowledge and expertise helped me to troubleshoot my problem in no time! From his customer service to his pleasant tone I would give 10 stars if I could. This was the easiest customer service experience I definitely will recommend this product to others!
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ALEKO is rated 3.9 based on 3,319 reviews