ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,341 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,341 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a 10x20 motorized awning and have been very happy with it. The installation was not easy and the instructions could have been better in telling you how to adjust parts like the arms. Customer service has been outstanding. I would buy again”

Helpful Report

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Helpful Report

“The awning is nice I got the 16 x 10 motorized/ manual. I have now ordered the WiFi hub so I can control from phone. The instructions are confusing about a couple of things but the video instructions online cleared that up. Love it”

Helpful Report

“I am very happy with our awesome Aleko awning. It took me a little while to put it together, but it was worth it. The instructional videos were more helpful than the written ones for me. The only part I got confused about was the arm in the middle. But the instructions walked me through what to do.”

Helpful Report

“I purchased a 12 x 10 Caribbean manual awning. Before purchasing I contacted costumer service before buying with a few installation questions. I received answers within hours. The product was delivered in a couple of days. I was able to install the awning in a couple of hours following the instructions and viewing the video. I consider this product to be a good value having quality parts. I liked the access to costumer service and replacement parts. I would purchase again”

Helpful Report

“I am an avid do it yourself or and have installed electrical retractable awning before. Although they instructions were a little less than complete, the customer service was outstanding. Unlike many of Amazon’s vendors, Aleko, always responded to any questions I had with a very knowledgeable Customer Service person. Furthermore, the quality of the product is excellent. I would highly recommend any of their products based on the awning I purchased.”

Helpful Report

“Great company, always prompt and shipping fast and well packaged.. They also sell a pretty good products at a very reasonable price...”

Helpful Report

“The ease of installation impressed us. After installation, our patio temperature dropped 15 degrees. In the southwest desert, every degree is appreciated. We will recommend this product to other veterans. ”

Helpful Report

“My wife is extremely happy that she no longer has to get out in the rain or cold to open and close the gate.”

Helpful Report

“We have had the BEST experience working with ALEKO. Tyler made this experience so successful. Tyler has been the absolute best help. He is the kind of person anyone would want to work for them. He was knowledgeable, patient, and extremely helpful.”

Helpful Report

“The quality of the build and the performance is really good. I was pretty surprised and impressed with the way it all came together and the quality fit.”

Helpful Report

“I have had my Aleko swing gate openers for 6 years now. They have worked flawlessly!! I have adjusting tension wires on the gates to ensure lining up of the gates during humidity changes, this insures gate lock leveling. I am a true fan of Aleko. Our gate gets daily use due to a large family, it’s a great investment. By the way, I installed it myself.🙌”

Helpful Report

“Very happy with the awning. Good quality.”

ALEKO 5 star review on 19th November 2025

Helpful Report

Hi there, Thank you for your kind words! We’re thrilled you’re happy with the awning and that you’re pleased with the quality. If you need anything else, we’re here to help. Warm regards, Team ALEKO

“Tyler was the best customer service agent i ever had the privilege of working with thanks again Tyler”

Helpful Report

Hi there, Thank you for your kind words about Tyler—we’re thrilled to hear he provided top-notch service. We’ll be sure to pass along your appreciation. If you need anything else, we’re here to help. Warm regards, Team ALEKO

“We got two of these with our Aleko Gate installation over 5 hrs ago. We’ve bought two more only because One was lost and it was deemed prudent to keep one around as a spare.”

Helpful Report

Hi there, Thank you for sharing your great experience! We’re thrilled to hear you’re happy with the ALEKO gate openers and that you’ve chosen to keep spares on hand. If you need any further assistance, we’re here to help. Warm regards, Team ALEKO

“Customer service was great both times I had questions. Technical support got back to me with help right away which was much appreciated. Tyler went above and beyond to answer my questions. 5 stars!”

Helpful Report

Hi Laurie, Thank you for your outstanding review! We're so glad to hear that our customer service and technical support were able to assist you promptly. It's wonderful to know that Tyler went above and beyond to address your questions. Your satisfaction is our top priority, and we appreciate your recognition of our team! Warm regards, Team ALEKO

“I've had a couple interactions with Tyler P and he was so friendly and helpful. Solved my issues very quickly even when I had a very vague question. I'm also very pleased that Aleko has made some new YouTube videos that are quite helpful for installing the opener and solar system. I may have missed the weather window for getting my gate installed before winter but at least you all have been so helpful in my understanding of the process.”

Helpful Report

Hi there, Thank you for your kind words! We’re delighted to hear that Tyler was able to assist you so effectively. We're also glad you found our new YouTube videos helpful for the installation process. Don’t hesitate to reach out if you need any further support or have more questions down the line. Warm regards, Team ALEKO

“I have had a terrific experience with this company...all the way around. They absolutely stand behind their product (automatic gate openers) and their customer support service is what all customer service support should aspire to provide. They have assisted me with programming and when a part failed, immediately and without hassles sent me a new part. Special shout-out to a rep named Tyler. He is not only extremely knowledgeable but very helpful in helping to get set up, running and troubleshooting. Excellent experience from this very satisfied customer.”

Helpful Report

Hi Daniel, Thank you for your wonderful review! We’re thrilled to hear that you had a terrific experience with our customer support team. It’s fantastic to know that Tyler made such a positive impact during your interaction. We appreciate your recognition of our commitment to quality and service. If you need any further assistance, we're always here to help! Warm regards, Team ALEKO

“Good products and affordable prices.”

ALEKO 5 star review on 29th October 2025

Helpful Report

Hi there, Thank you so much for your fantastic review! We're thrilled to hear that you find our products good and our prices affordable. We strive to offer great value to our customers, and it's wonderful to know we're hitting the mark. If you have any questions or need assistance, we’re here to help! Warm regards, Team ALEKO

ALEKO is rated 3.9 based on 3,341 reviews