I ordered a Retractable Awning of ALEKO through Walmart in Oct 2024. The units came in very fast. Good services. Although I start using it after almost half a year. I confronted lots of troubles like technicals issues, like damaged parts but replaced right away. wrong parts sent but when I called Technical supports, I got quick responses and quick help so patiently from Technical staffs. I have got good advice with video trainings,...Now, I just want to thank Tyler from Technical support for his kindness and very patient. And he is a trusted professional tech support.