The sales representative I spoke to at Aleko, Rudy, was knowledgeable and friendly. He made me feel confident in my purchase and was available for any questions I had. Rudy is a person that every company needs and Aleko is lucky to have someone like him. I had an issue with a product I ordered a while ago and contacted Rudy on the live chat. He was fast and efficient, listened to my problem and offered me a solution right away. My pine hot tub I ordered last week looks fabulous and I will use it as an ice bath for the summer, and a hot tub in the winter! What a wonderful product for having 2 in 1. Thank you for your great service RUDY!!! - Amara H.