Well I made my order 12/03/22. My order included 13 feet of gear rack but my gate is 16ft, so I went ahead and order me 2 extra pieces 3 ft each. A week later I got my order but it came with out the gear racks not even the 2 extra ones that I ordered. I sent an email to aleko couple hours later thay imail me back telling me that they were going to send them the fallowing Monday I was like okey good, a week passed and nothing so this time I called them to let them know that I didn’t receive nothing so they told they didn’t send it because the plastic ones were out of stock so I dicided to switch to still in order to get them in two days, and I did but only 2 racks out of 6 😕 so I called again and they apologized she said she was going to make my order again but it’s been another week and nothing yet so I’m going to call them again Monday hopefully this time is almost a month already that’s why I rate it one star I’ll update my review when I get it if I get it