I saw an add on Craigslist for a returned set of driveway gates that stated "if this add is still listed the item is still available. After arriving to the Jacksonville Fl. location I was told the item "driveway gates" had been sold weeks earlier! An employee named Alex was very helpful and stated it was a company error but he would call me if another similar item became available. I was skeptical but left the location hopeful. Soon later Andy called me (twice since I missed the first call) and told me another like set was available. I immediately went to the Jacksonville location and met with Andy. Andy guided me through the purchase procedure and personally loaded the gates on my trailer! What a great company that made an error and went above and beyond the call of duty to fix an accidental error! After I finish install I will attempt to add pics. Thanks again to Aleko and the great rep Andy!!!