The product, electrically retractable, was on sale at an really great price. The customer service was top notch. Above and beyond. Very fast response to any question I had and I am in my 70' so I had a LOT of questions. Rudy S. was always on top of any question I had, and have, with a super fast response. I highly recommend this company they sell a lot of things besides awnings too. https://www.alekoproducts.com/outdoor-living/awnings/rv-awnings/motorized/?utm_source=google&utm_medium=cpc&utm_campaign=19607938710&utm_term=&gclid=EAIaIQobChMIwdHp_ZSHgQMVminUAR0opwK0EAAYASAAEgIqxfD_BwE