Do not buy from them, I bought a new Toule sauna heater not working when I installed it. I asked for technical support, two months no solution, see what Viktor says: "Thank you for contacting us about your sauna heater. I'm sorry to learn there's a problem and look forward to helping to resolve this for you as quickly as possible. We will provide you with an update after conferring with our factory engineers. " And today, after two months of back and forth, pictures, questionaries, etc.: "No update, they are saying its best to reach out to the seller on Ebay. We wouldn't be able to support this item."