The dual gate has required tons of service and parts. I have replaced the mother board, the exit wand has never worked, and when I recently ordered a replacement motor, they sent me the motor for the LEFT and I needed the RIGHT. They never asked me and now it is taking too long to get the correct part! After 30 minutes with the support person, nothing happened! When I called them back to correct it, the sales guy could not help or transfer and hung up! The wait times for "customer support" requires a call back and days of delays.
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