Scott M
Where to start. Buyer beware. Customer service wanted to put blame on everyone else. We live in a 55+ community that just started letting us install canopies. They made a mistake on our zip code. We had to cancel plans do to it got stuck in wrong fedex hub from wrong zip. They got wind sensor to us with right zip. I understand mistakes happen but 5 days later and still no canopy. Sales manager said they are not responsible after shipper receives it. What? Zip error is your fault. I wont even go into how this five day error ruined our anniversary. We live in a community you cant have things on your porch for more than 48 hrs. I asked for a refund and they said there would be a restocking fee. I cant wait to see what excuses we receive for warranty issues. Just know this all 600 lots in my community will here the words, “Sun Setter” from here on. All this pain to save 800 bucks. Dont make the same mistake I did. Also note you only see 5 star reviews on there web site. I see why my IT guys said dont remove reviews from our company site.
4 years ago
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ALEKO has a 3.9 average rating from 3,383 reviews

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