I have been trying to contact Aleko since July 4th. No response to emails or phone messages. I have called, been put on hold forever and then the call drops. I have left messages and sent emails. No response. I am so frustrated that I will never buy from them again. I didn't receive the product by a certain date as promised, that should have been my first clue that the company is inefficient. I will give opinion to Amazon to not sell their products due to poor customer service.