Han Nguyen
I ordered 4 items and when I received my order this item, the wireless gate opener for gate opener was damaged in my package. Another item I ordered was missing so after the difficult time I had with customer service I decided to just return my entire order for a refund. I had obviously choose the wrong company to order from. I was told I had to pay return shipping even though I was missing one item and another item was damaged. Both of these items were needed to make my gate work. They did not offer to replace these items, they wanted me to ship them back and pay $62.00 and let them know when I shipped them. I can see they received my return on 3/28/19 and it has now been 10 business days and I have still not been issued my refund. I have contacted customer service twice now since they have received my return asking about my refund. I do not recommend dealing with this company
4 years ago
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ALEKO has a 3.9 average rating from 3,356 reviews

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