Ordered a gate opener motor which appears to be of pretty good quality although I have yet to install. Less than one month after I ordered, I noticed the price had dropped. The actual list price, not the price after promotions but the price before any discounts. Contacted customer service to see if they would refund me the difference since I was still in the 30 day return window. They said they would not and instructed me to return the item to receive any discounts which is not only inconvenient but a waste of time and money for both myself and their company. This was only after being on hold for 30 minutes trying to get a return authorization #, ultimately being directed to a customer service voicemail after repeated transfers. Then while chatting with an online representative the actual page crashed. Still need to get the authorization # before I can return the item. Super annoying, but really a bad business practice considering that it will ultimately cost Aleko additional time and money to handle this in this manner. It would behoove them to rethink this part of their business model.