I bought a garden hose from them via rakuten.com. Hose broke within first 10 uses but they only have 3 month warranty on hose. Customer service didn't return voice messages or emailsmand a customer service rep hung up after I requested conversation transcripts of the interaction. Awful product and customer service. Do NOT buy from them u bless you want to be prepared for months of headaches.mifmyoumdol check on the warranty and get everything in writing because 3 the company does not stand behind their products.
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