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Thien C Tran
I ordered the iron door from Aleko. the workmanship of the door is terrible as following: 1.> the door came with no hardware to install the door 2.> the 4 door handle studs are not the same length so we cannot install handles properly unless we cut them to have them the same length. 3.> 1 crew to install the handle is missing 4.> the left and right door don't line up well so it's very difficult to close the door and lock it. 5.> Aleko charge me 10.5% tax and I've been contacting them to ask why multiple time and no answer yet. my local sale tax is 7.75%. 6.> I've been calling and email them multiple times and no responses. 7.> I know the door is heavy and delivery is free but there is only 1 person delivery to my place. the delivery man told me, he is not going to take it out from his truck and delivery the door to me unless I have 3 more men to help him. the Aleko didn't tell me about this beforehand. and I need the door so I have to call my brothers overs for help. bottom line is, I am very disappointed with the workmanship of the door and customer service of the company.
5 years ago
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ALEKO has a 3.9 average rating from 3,284 reviews