Ordered a 16' x 10' motorized awning. Packing leaves a bit to desire. Have a damaged Front section - sent photos on June 30th. Got a reply on July 7th asking me if I needed anything else. Told them not at this time. Still waiting on someone to tell me when the replacement Front section will be shipped. Instruction are pretty lousy as are most Chinese instructions. Quality - I highly advise you assemble everything on a couple of tables. There are holes that have to opened up so bolts will clear, need to align arms properly while on the tables. Will be interesting once it is all together. Waiting on part.