I ordered a rv awning for my camper. It took 7 days to get it ( shipped from Washington state to New York State) understandable!!! When I rec’v it it was the wrong item. Took three days and four different people in customer service to get a return shipping label!! Meantime, they shipped a replacement— 7 days latter I rec’v ANOTHER wrong item !!! And the second of two packages in the shipment——. I never did rec’v it . No idea what happened to it !!! Nor do they !! Second wrong shipment went back—- I ll take a full refund and do my business elsewhere !!!