Login
Start Free Trial Are you a business?? Click Here
Anonymous
Hangzhou Green Forest Toys & Gifts Co.LTD I ordered 200 units of a product from this supplier for $5,000 with the intention of selling them through Amazon FBA in the United States. Unfortunately, this turned out to be a major mistake. The supplier misrepresented the product specifications, failed to meet Amazon's compliance requirements, and engaged in deceptive practices throughout the transaction. As a result, Amazon US rejected the entire shipment and ultimately disposed of the goods, rendering my entire order unsellable and worthless. Despite multiple attempts to resolve the issue, the supplier took no responsibility. I am now left with a total loss, and no compensation has been offered. Buyers beware – do not risk your time and money with this company. If you're sourcing for Amazon or international markets, look for a supplier with proven compliance and transparent communication. This company is not trustworthy. Key Issues: 1. Misrepresentation of Compliance: The supplier explicitly guaranteed compliance with Amazon US regulations and agreed to cover any resulting costs if certifications failed. Despite this, Amazon rejected the shipment due to non-compliant documentation. 2. Deceptive Order Processing: The supplier initially attempted to fulfill the order using different products to reduce cost. They then submitted an incorrect order on Alibaba and asked me to settle the actual order privately—a direct violation of platform policies. 3. Misleading Shipping Advice: I was advised to declare the items as “wooden toys” instead of “wooden furniture” to minimize import duties. This misrepresentation directly contributed to the shipment being flagged, delayed, and eventually removed by Amazon.
2 weeks ago
Read Alibaba.com Reviews
Alibaba.com has a 2.6 average rating from 41 reviews