WE ARE REALLY SURPRISED !!!!! Your proposed solution is clearly a fraudulent practice in which we do not want to get involved. There is nothing wrong with the tractor and ALIBABA trade assurance instead of intervene to Find the correct and honest solution ….advises the buyer to lie and act illegally !!!!!! This proposal indicates that ALIBABA PLATFORM has no moral standards and instead of protecting Its customers /buyers from fraudulent people, they push them to became liars and criminals !!! I feel sorry for this situation, I never expected for a well known and well established company Like ALIBABA , to ignore its own regulations and leaves the innocent person to became victim of Criminals , operating under its platform…I am sure that this fraudulent practice has been repeated many times in the past…..HOW MANY PEOPLE ARE INVOLVED ?? IS ONLY THE SHIPPING AGENCY and their associate in Barcelona ?? OR SOME OTHERS MIGHT BE ALSO INVOLVED ?? Imagine if these practises are repeated in many shipments….IN THIS CASE ALIBABA instead of Intervene and move against these people….PROTECTS and I will say remains silent promoting the Continuation of these criminal actions!!! Why ?? is ALIBABA somehow involved ?? WE FEEL REALLY DISAPPOINTED AND DISGUSTED ABOUT YOUR DECISIONS AND PROPOSALS