Anonymous
STILL DON'T HAVE MY MONEY BACK Bought an item end of October. Had to pay 15 euro's to have it delivered. Size was wrong, wanted to return. My return label couldn't be found online. I contact customer service, they told me to call Global E. Global E said they don't have it and was never with them. Contacted all saints service again 3(!) times, appeared they didn't send it through Global E and said I should contact DHL. DHL coudln't help me so i contact All saints AGAIN. They told me to contact Globel E and DHL again?! I mean?! So I asked them if i could please return it in store, but they told me I am not allowed to do that. I've been on the phone with All Saints, Global E and DHL for 4 fcking hours. Then All Saints said I could return the item to a certain adress and they would give me back the money this would cost (30 euro's). I've send them eveything, so 4 hours calling with customer support / dhl / global E due to a mistake THEY made. Send the item (45 euro's in delivery charges already). They received my item on the 19th of dec. Didn't let me know that they had it. I contacted them 2 times already since my item is there for more than 5 weeks already and i still didn't get my money back. This is such a disgrace for such a big company. Give me back my money!! (it's more than 200 euro's)
1 year ago
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All Saints has a 2.8 average rating from 32 reviews

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