I signed up for AllSaints rental service which, in theory is an excellent idea. For £79 per month, you get to have two items at a time at home and can exchange as many times as you want within the month. It sounded great. Sadly, it wasn’t. I filled my ‘virtual wardrobe’ as requested, prioritised a few pieces and then waited for my first delivery. And waited. And waited. Despite several emails and excuses as to why my order was still ‘processing’ after seven days of waiting I asked them to cancel my membership and refund the £79, because I had received nothing. They refused. Apparently, the service is ‘pre paid’ and they don’t do refunds, which is utter rubbish. Stay away from this scam.
1 month ago
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