Taylor Haymore
Theft I say everyone who has defective clothing tag it on their IG I know I'm going to if sh!t starts falling apart right away. I haven't worn yet but I am not looking forward giving the reviews. So, I have no issue with the quality. The fit. I like. But I only wore them for a split minute to try them on! 🧐😭 Customer service and the policy of this business is out of wack though, because of that-- forget about it! I'll never order sh!t from here again. I placed two orders originally. The first order I was stupid and didn't realize the pants were navy and not black. I asked if they could cancel the order immediately after. The company declined, explaining it was inefficient for alphalete and I would have to return once received. I suppose that's fine. A little annoyed seeing that's never happened to me while ordering online but fine. I placed my second order for black pair of pants just before I emailed the company about ordering the wrong color, fit was too small when received but I really liked them so I orders a larger size. When I sent the packages back ( the Navy blue pants and the black that were too small) and my money was returned they wouldn't refund me all my money, they held $6 for each delivery. I am not sure why!? I PAID FOR MY OWN SHIPPING TO GET IT TO ME AND WHEN I SENT THE TWO PACKAGES BACK! The explanation when I inquired about the refund was that I don't receive the shipping $$ back. YOU'RE TELLING ME I CANT RECEIVE ALL OF MY MONEY BACK THAT'S RIGHTFULLY MINE? THAT'S LEFT. Because I liked the fit so much (even though a little small)I reorder two pants (THE LARGER SIZES IN BLACK) costing about $146 after I received my first package that was too small but before the refund discrepancy. I would have continued to order more from this company but something's like left are unacceptable. Unfortunately they will lose a customer over $12 not necessarily because of the stupid $12 but the principal
9 months ago
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Alphalete has a 1.89 average rating from 9 reviews

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