Another refund delay! Returned item delivered to their UK warehouse on 22nd January but still no refund. I have also been told that this is down to customs delays etc in getting it back to the German warehouse but it is now over FOUR WEEKS and still no resolution. I have used them in past with no issue but will never repeat this experience again. No further assistance from their customers services so I am just left hanging and out of pocket. Get this sorted ASAP!!
4 years ago
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