Alpinetrek.co.uk Reviews

4.11 Rating 9 Reviews
78% of reviewers recommend Alpinetrek.co.uk
451 Review Views (past 24 hours)
1PM - 3PM
43 Review Views
3PM - 5PM
43 Review Views
5PM - 7PM
38 Review Views
7PM - 9PM
38 Review Views
9PM - 11PM
39 Review Views
11PM - 1AM
20 Review Views
1AM - 3AM
36 Review Views
3AM - 5AM
41 Review Views
5AM - 7AM
38 Review Views
7AM - 9AM
35 Review Views
9AM - 11AM
39 Review Views
11AM - 1PM
41 Review Views
1PM
1PM
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Alpinetrek.co.uk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
Customer Service
communication channels
Email, Telephone
"Big communication/engagement issues. I ordered the 2 July and after 5 days the parcel did not come to me but seems to be stopped at the depot. I inform customer service in email+phone several times and I'm told to wait 24 hours (Friday). No answer. It's July 13 Saturday and I asked for the money back. They had enough time to re-send another package until they solved the problem with the courier."
Posted 1 month ago
Are you Alpinetrek.co.uk? Gain access to your dashboard so you can reply to this review. Free Access
"Great service with a personal feel. Nothing but praise"
Posted 5 months ago
"Great products,! Excellent customer service.I order top and trousers and was too big so I send back and service was top class.I got money 7days back on my account! I RECOMMEND ALPINETREK 5 STARS"
Posted 10 months ago
"I ordered a rope, the wrong product was dispatched, I needed a quick turnaround on the product but alpinetrek needed me to go out of my way to post the incorrect product back. I managed to get it posted and sent over proof of postage as requested. 4 days later I have still not heard back from Alpinetrek. I've had to order the same product from a local company. Avoid alpinetrek if possible, very poor customer service, exceptionally slow to deal with problems when they arrise, genuinely not worth saving a few pounds/euro If you want a product sent correctly and within a reasonable timeframe"
Posted 1 year ago
"Great deals, good service."
Posted 1 year ago
"Great range of products and good prices"
Posted 1 year ago
"Had to send back lowa boots 3 months old. Kept me updated throughout. Refunded my return postage."
Posted 1 year ago
"Great price and fast delivery. Their sales in particular are great value."
Posted 1 year ago
"Very friendly and fast service. So pleasant and personal and best price for the item!"
Posted 2 years ago
Alpinetrek.co.uk is rated 4.11 based on 9 reviews