WORST experience. 0 STAR
They delivered a worn pair, not brand new. As soon as the delivery driver left 1 minute ago, I opened the box, I was stunned!! It is not a new pair. Dried leaves inside the shoes, the bottom of the shoes shows it has been used/walked on surface at least few days, with dirts. And the top part of the shoes show sign of worn.
I took photos, emailed complained straight away, they accepted the fact that is not in the right condition as it should have been!! But they refused to offer re-collection and return new pair, claiming no stock left, asked me to go to the post office but I am unable during this lockdown as it closes too early before my working hours end.
I kept sending email, they ignored for few days, then came back asking me the same, I have to do it myself!! to return!!
What a nightmare to deal with. I will tell friends and family never buy from this company ever!!!