Sadly I never received my items. 41 days and still waiting. They very kindly offered a return label when I complained multiple times as my items were for a holiday, so time sensitive...not very helpful when I haven't received items to return. I am about to apply for compensation using the very helpful Customer Rights Act template. I wonder whether the threat of legal action will help the small man, or whether I just have to write the money off. The only advice I can provide is not to contemplate ordering from this company. Not a UK website (as the name would imply) and whether they are deliberately at fault or not, there is a massive logistics problem!!