I ordered a 1600 mm sliding shower enclosure from them, first lot was damaged, took quite a few phone calls to organise the exchange. They exchanged but gave me a different make and it was a 1700. Asked them to exchange or refund it. They refused to take it away. They left me with the item for 4 weeks standing in my kitchen. In the end I had to wheel it to the tip myself to get rid of it! Got my money back from my Credit Card company and as soon as they saw the money missing from their account they suddenly they were in touch threatening me with a Court case which is still ongoing! AVOID THIS COMPANY LIKE THE PLAGUE !