Really surprised with the quality for such cheap prices. Phoned up and the lady on the phone recommended all the items in best offers rather than trying to sell me more expensive goods. Checked up on all the technical querys I had and even sent me via email fitting instructions prior to purchasing, so I could check with my fitter the goods were suitable. Couriers phoned me up and let me know when to expect driver. One of the toilet seats arrived damages. Rang up after weekend as Friday delivery. Man I spoke to asked for a photo of damage and I received New seat next day.