The first indication of trouble was the delivery date for the furniture I ordered kept getting pushed back. I ordered 3 pieces of furniture on Oct 1st with a promised delivery date of mid-November. That date was pushed back 3 times and I didn’t receive the furniture until January. Communication about delivery and date changes was poor. The wood on the chair arms feels like plastic. It is poorly finished and in 7 months the finish is wearing off the arms. We are a couple in our upper 60s so we are not hard on furniture but this is not holding up at all. I’ve included pictures of the arms of this 7 month old chair.