Do NOT buy a vehicle from Arnold Clark - keep one word in mind: AVOID. Why? Because their after-sales service is shocking. I purchased a new van from them after which it has taken me ages to conclude an enquiry about a service record booklet. Their Blackpool branch did not return any messages for THREE MONTHS asking for the same - that is until last week when I finally got through and was informed that a new service booklet would cost twenty quid (after me paying £9k for a new van!) I followed this up today and was further told that that this booklet was now £45. A later call to another AC department in Blackpool now gave a different price of £35. By now you’d get the picture same as I did that you’re dealing with a bunch of scammers instead of a self-professed reputable company. I declined to pay either outrageous prices - the service record is a necessary document - what’s so expensive about providing one? Moreover - what’s so difficult about returning a phone call?