Never Again !!!!! I have bought my cars before from Arnold Clark this time I am really disappointed I have had nothing but hassle bought a lovely 3 year old car 1st day let thin battery ran out 1 month down the line it broke down had to wait 3 hrs in the cold for the breakdown recovery to come after having to argue on the phone for a hr they agreed to book it in only to find the battery had to be replaced as it died now another month down the line it’s got more problems after another hour arguing down the phone to the manager who was very rude agreed to book it in n get it checked and fixed but only under my warranty as I’ve had it for more that 60 days I paid £500 for my warranty for peace of mind as I was told at the time of purchase that it would cover everything but when I took it in the 1st time I was told they only fixed it a because it was before the 60 days n that my warranty wouldn’t cover a new battery anyway a week without my car having to get a bus & subway I took it in n as soon as I get to the desk she said I had to pay £120 just for them to inspect it !!!!I have since took it to my own Machanic as I would not be going near Arnold Clark ever again so angry I got up at 7am to get it booked in on time & spent a week without my cat thinking they were going to fix it as I’ve only had it under 3 months 110000 pounds it cost me the manager assured me he would fix it n I get there n they say that couldn’t believe it total waste of £500 why do these people get away with this total money grabbers !!!I so annoyed & most of all very disappointed
4 years ago
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