Anonymous
I have always been wary of Arnold Clark as I have heard some bad reviews and issues that people have had regarding the company. However, decided to give it a try and seen as they were offering a good deal for trade-ins at the time, thought I was getting a good deal. Now, the car itself was immaculate, can't fault the valeting team on that part. Drove the car home that day, Saturday. After work on Monday, whilst it was still daylight, I had a look at the tyres, just as I had heard issues of old tyres and sure enough, the passenger front tyre, on the outer edge, was worn down to nearly nothing and the edges were all cracked. Took it to get privately looked at by tyre place near my work who told me that the tyres were all original tyres that the car came out with back in 2016 when the car came off the ramp. The tyres were clearly damaged, old and cracked and needed replaced. When I phoned and asked about being booked into get them changed under my warranty, I was told that if I paid for four new tyres, they would reimburse me for two tyres. So, now I need to spend another £200 for tyres to only get £100 back when the tyres should have been replaced. I was also told that if the tyres were cracking due to age, there was not much that could be done on their end. However, they should not have sold me a car with its original tyres as in nearly six years, there wouldn't be a massive deal of tread left. It is also approaching winter when decent tyres a must for getting around safely. So, I have felt quite cheated.
2 years ago
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Arnold Clark has a 1.8 average rating from 522 reviews

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