Danny
I’m stuck in the middle really, Buying the car was pretty easy it did take them 2 days to contact me to say the finance was in place etc, the car then took 4 days till I saw it had an mot on it and 12 days until it was delivered to my local branch so in total from calling and giving the go ahead to reviveing the car was 18 days which is a very slow process. I called for updates on multiple occasions and had no response or contact back, I got to the point where I thought the car might come it might not who knows and didn’t really care it sort of sucked the fun of buying a new car from the deal. I asked them about 3 advisories that was on my cars mot and they said they’ll of been done and I’ve had the car checked and they haven’t been done, called the branch and they said they’d get back to me no response for 3 days so called again no response for 4 days in the end I’ve travelled 3 hours to speak to them and they said advisories are advice and don’t need to be done and they won’t do anything about it but tried to give me a quote from servicing department to pay for them out my own money. I wouldn’t shop here again the preparation of the vehicle was rubbish and the lack of updates and communication from the sales team is the real issue here I wouldn’t of even been looking at the mot advisories if they actually kept in touch with me throughout the process.
1 year ago
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Arnold Clark has a 1.8 average rating from 520 reviews

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