I bought a car from them & took the service plan, which gave me three services, at the first service they told me that my track rod end was needed replaced, I purchased the track rod end & got a family member to change it, who informed me that it was completely fine, I also got an engineers report done on it. I worked with the company at this point & was told by an area manager that this is common practice & it’s called “hitting the car up” where they say your car needs parts when it doesn’t & off course I complained & surprise surprise I was fired months later. Fortunately I was part of a Union & was planning on taking them to an employment tribunal, But Arnold Clark paid out before the employment tribunal took place. Oh & just to top my Arnold Clark experience off, my details were stolen by hackers on the 23/12/2022 & still haven’t even had an apology from them & an explanation why they kept my details for so long after car was purchased. If you want to be lied too, ripped off for your hard earned money, then I would recommend Arnold Clark, but if you don’t want to be lied too or ripped off for your hard earned money, then I would avoid this disgraceful company who only care about money