So my son's car has been taken to a main dealer to attempt to fix the numerous issues on his ford focus. He's now been without the car for some days causing issues getting to work extra expense. Arnold Clarke have made absolutely no provision for a loan car whilst his is VOR,my son is still paying his payments for car and has had to pay lump sum on his insurance. The stress 8s taking a toll on him to the point I advised him to return car ,heap of junk and get Arnold Clarke to get another one. Even if fixed, I feel it's going to be an issue of reliability and concern when next issue arises. His friends have bought card elsewhere and have had superb service. My son has sent an e mail to original sales person expressing his concerns. It's no longer a family business as they so righthously state it's a typical no care company as long as we have the money..😡