My VW Tiguan went back to Arnold Clark St Helens for a week to fix some bits.I send a mail back on the 15 today is the 5th day and had absolutely no response back Dear Arnold Clark Team, I am writing to raise a formal complaint regarding the condition in which my VW Tiguan was returned to me today. The following issues are unacceptable: An additional dent has appeared on the back door, which your driver acknowledged upon delivery. There was only one dent previously – there are now two. The service book remains missing. The part to secure the spare wheel at the back is still not present. I have received no written confirmation regarding the start button being inspected. I expect confirmation that this has been properly checked by a qualified technician. The vehicle was returned to me with only half a tank of fuel, despite being collected with a full tank. The silver trimmings at the window are the same no change. Kind regards George There is evidence that someone had a hot drink will thy were working on the car cup ring on passenger seat. Have no response back from both Nabil Jarir Simon Gervais