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Warren Brandon
This is a update from my previous review. Well apparently the bushes or pins on both sides of lower suspension arm still have more life left on them/ meat still on the bone. The insecure heat sheild has been welded on. But on Saturday they told me when I phoned in that all lights came on dash and they have ordered in some new parts that should arrive today 13/01/20. Oh and on Sunday 12/01/20 I emailed Josh about the flexi rail armrest/console he mentioned in his email that he will find out whats happening with it. Well when I checked my email today 13/01/20, Josh mentions he spoke to manager about it and said because of the age of the car and it is sold as seen. I phoned the Stirling/Citroen and asked to speak to Josh but he is off work today. I then asked if I could speak with the manager. I spoke to manager and said about expecting flexi rail armrest/console to be in car. The managers reply was that I dont have to have the car if dont want it, I explained the description of the car and its features are very misleading. I told him I paid for car in full. He said well you can have your money back, just email your details of my bank account. I find this most disappointing and dont care attitude and poor sales tactics. I know have to think about having my money back and going to a non arnold clark dealership may be Pearsons or Peter Vardy or Evans Halshaw. I raised a complaint with Arnold Clark Customer services. See if they sort this out
5 years ago
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Arnold Clark has a 1.9 average rating from 657 reviews