I emailed Arnold clark via autotrader website on Saturday 26 september 2020 re a Mercedes car. On Sunday morning i received a call to ask if i wanted to view the car, i agreed a time of 1pm. I further received a call from sales manager Steve Nile to confirm my appointment at 1pm. Further to that i received a call from Nichola Maclean to confirm my appointment at 1pm. This appointment was made due to corona virus regulations. I turned up at 1pm to be sold the car was sold. I was raging, as taking the time to arrange an appointment and drive to London rd Glasgow, this was a considerable waste of time. When i returned home, i called Steve, however he has still to return my call. I emailed Eddie Hawthorne who is CEO, again, and has yet not bothered to reply. Avoid these time wasters like the plague. I would not buy a light bulb now from this outfit and will deter my family for doing the same.