Bought my car at the end of 2019 a Nissian Micra 2013 model. First complaint no manual and we are at the end of 2020 and I still do not have a manual. 2nd complaint I was told that the car had been checked and serviced before i bought it. I did take the car back as i heard noises but no this car was alright and had been fully serviced. I stupidly bought a service plan and now after doing 1000 miles, yes 1000 miles the car needs repairs to the suspension costing £300 mainly labour. This is 2020 covit year and i am 70 years old I hardly took the car out so was the car needing repairs in the first place and had it been serviced. This has been an expensive mistake, the service plan a waste of money as my local garage would have been cheaper. If buying anything from Arnold Clark get the car looked over within the 14 days cooling of period by another garage or a reputible person. These people are alot of sharks.