Appalling company that cannot organise their logistics to deliver customer items. Appear to come up with every excuse under the sun, that eventually turn out to be lies. It took 5+ weeks from my order to get a mattress delivered. 2 cancellations, fobbed off with untrue reasons. 3rd delivery and the van arrived, lo and behold no mattress onboard. Eventually arrived, delivered by a subcontractor in a dirty state. Plastic packaging was dirty and muddy. Mattress had dirty marks on it and a tear. This outfit is not fit for purpose. How easy is it to misplace a king size mattress?.?