Collection booked for 11.30am-14.30. waited all day & did not arrive. Complete waste of a day , diabolical service. Chat no help, just said they can't track parcel but still due to be collected. No phone call or communication. Have to now contact supplier to arrange another collection day meaning more to me off work. How can these companies treat people so badly. By the time you're waited in all day the company is closed by phone and on chat so you are left waiting until they cannot be contacted. Would give these zero stars if I could....choose another company