i have had two experiences with this company and both times i have come up against rude unhelpful staff . first fridge freezer that delivery man said he would leave on my kerb despite me being a pensioner and when i phoned to complain the person i spoke to was even more rude . on this occasion i bought a bed and it was to be delivered no later than today . i phoned to enquire a time and a very unhelpful arrogant woman informed me if i hadn’t had a text it wouldn’t be delivered and she wouldn’t even consider finding out when i could expect it . no people skills and frankly couldn’t care less attitude in future when buying a large item i will make sure it’s not being delivered by this company . i wished i’d checked before buying the bed . a case of twice bitten .