I would give a minus If I could. An unprofessional dishonest service. I've been waiting 2 weeks for a tumble dryer. First delivered damage and now the replacement has not come. Although promised on several occasions. I even spoke with the 'line manager' who guaranteed it will come the next day. It never. I've taken several days off for this item. I'm at a point of requesting a refund to buy from a different retailer that has nothing to do with this service.