Very Dissapointed in ASDA Tyres. Booked in with them to have a new Tyre FItted on the 24th of November and I'm still without a Working Tyre Over a week Later. They sent out a Man from "1st 4 Tyres" Who Installed my New Tyre within 10 Minutes and then he was gone. At first I thought great, job completed quickly with No Problems, How WRONG was I. Went outside the next day to use my Car and the Tyre was completely Flat. Knowing I had an Electric Pump I refilled the tyre with air, which immediately started to deflate. The air was pouring out of the Valve as it was clearly faulty. So I tried to contact the Man from "1st 4 Tyres" Surprisingly he wouldn't answer My Calls. After trying all day eventually he sent me a txt saying to txt him and not call as he doesn't work weekends. I explained the issue and he informed me that he thought it may have been the seal but he needed to order some new sealent( what sort of Tyre Fitter doesn't have sealent) and I was surprised he hadn't used it in the first place. Anyway I gave him the benefit of the doubt and said OK, I then contacted ASDA Tyres to make them aware of the situation just so that it was recorded, as I felt the fitter was very unprofessional and didn't have much hope he would return. Fast Forward a week later to Friday the 1st of December, Zero contact from the fitter. And I've been without a usable car for over a week. So I recontact ASDA Tyres where I end up speaking to an unpleasant and unproffesional being who I believe was called Kyle/Carl. Who began with questioning why I hadn't contacted the fitter myself like the whole ordeal was my fault, he then said he would contact the fitter and put me on hold. Kyle/Carl comes back and tells me that the fitter will contact me today, I say that even if he was to contact me that still leaves me without a car over the weekend and if he doesn't contact me by the end of the day what am I meant to do, I also explain to Kyle/Carl that I believe that the valve on the tyre is broken because the air is coming out of the valve and missing sealant is only part of the problem.. Karl/Carl From ASDA Tyres then starts to question how I would know that air is escaping from the valve as I'm not a tyre Fitter or mechanic, to which I explained that the reason I know is because I can physically feel air coming out of the Valve. Carl/Kyle from ASDA Tyres doesn't like this so he decides to hang up on me!! Thanks ASDA Tyres, Very professional... so I decide "OK I will call 1st 4 Tyres" Surprise surprise the Fitter won't answer my calls and keeps hanging up the phone on me, eventually he texts me to say txt him. So I ask if he is coming to fix my tyre today. His reply is No will be Middle/end of next week as he is still waiting for Sealent!!! So Potentially 2 WEEKS without a Usable Car, if he even actually would bother to turn up ( I doubt it). So I call ASDA Tyres to explain What he has said because by this point all I want is my Money back or to have them book me in with another Garage to actually get the work done. Well lucky me!! Upon calling ASDA Tyres Carl/Kyle answers the phone again and immediately hangs up.... so here I am over £60 down with a tyre I can't use and ASDA Tyres unwilling to help. So a Friend lends me his spare wheel so I can book in with a Proffessional garage and get the work done. So we take the wheel off and it's revealed that the fitter hasn't even rebalanced the wheel as he had taken off the weights and the wheel now has zero weights on it. Completely unprofessional service from ASDA Tyres and their Sub Contractors. I for one will never ever use ASDA Tyres again as they are completely 100% unprofessional with their customer service and are happy to use what can only be described as Cowboys to get their work done. ASDA Tyres should be Ashamed!! AVOID THIS COMPANY LIKE THE PLAGUE!!!