Kenny nineplus
Tpms damaged. Asda tyres, Halfords, Tyres on the drive are the same company. Do not buy from these. (Tyre fitter lied and thought this wouldn't catch up with him. Tyres on the drive will try anything to deny fault and rectify the issue. I will never use these cowboys ever again). About 4 different people have dealt with my complaint since Saturday to no avail. Here's my experience. A tyre fitter came out on Saturday to change a tyre due to a puncture. In conversation it turns out he has only been in the job six weeks after a few days training. He said he got the job through his father knowing the director! He also commented that he had another 21 tyres to fit that day all over Lancashire and Yorkshire. I think he needs further training to learn how to take tyres off rims and not damage tpms sensors. I went to reset the tpms sensor after he had left by driving the car. It failed to reset due to a failed tpms. The reset wouldn't go above 49% due to the broken sensor. I contacted him on his mobile, he said give it a few days for the sensor to try and reset!! He claimed his manager told him to tell me this. As though it would reset and he knew that with lying. I've done it many times before and it only takes seconds or minutes to reset depending on the manufacturer. After looking on the internet and reading up, people say it will be the tyre fitter who has damaged the tpms sensor which turns out to be true as you will read. This morning after visiting a tpms supplier, they tested all the sensors and the front left passenger side sensor was showing failed. I bought a new one at £45. I went to a local tyre fitter charging me another £25 to remove the tyre, fit the new tpms and reinstall the tyre. Low and behold, my system reset itself and went above the previous 49% to 100% because all the tpms were communicating again. When the tyre fitter this morning took off the tyre we encountered the tyre fitter on Saturday had damaged my tpms and had the cheek to cable tie it together inside the wheel to the valve knowing full well he had damaged it. If the tyre fitter had told me at the time he had damaged it, I would have accepted that with an apology and he could have sourced and fitted a new tpms. Tyres on the drive came out fitting the tyre I bought from Asda tyres, which I presume tyres on the drive are in contract with. (Turns out Halfords Tyres, Asda tyres, Tyres on the drive are the same company). Not only did it cost £160 for the tyre, a further £45 for a new sensor and £25 for another tyre fitter to install it all and get us back on the road. I've emailed photos, invoices for the tpms and now as other people have commented on other reviews, they no longer respond. No surprise there. Never again to use these cowboys. Online tyre fitters and local tyre suppliers I've used before will continue to get my service instead. I am normally spending a thousand pound a year on tyres for a few vehicles. It will be no loss to them though my lack of custom. Also their tyre prices and fitting are costly compared to others. Shop around and avoid these cowboys. All this hassle due to my wife getting a puncture!! 😬
3 years ago
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asda tyres has a 1.5 average rating from 248 reviews

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