Awful experience!!!
Firstly, I received no confirmation email upon placing my order, yet money had been taken from my account. I selected a date for delivery but still had heard zero from Asda Tyres so I got in touch.
They hadn't even dispatched my order (the day before it was due) and said it would be sorted by the following week.
Annoying considering I chose a delivery date and needed the tyres urgently as a key worker. They hadn't even told me.
I, therefore, requested a refund, this was painful.
When I asked for a refund they said it would take between 5-7 working days or at worst, 14 days to clear in my bank... it took nearly 3 weeks and I had to chase them multiple times. Turns out they hadn't even processed the refund and had to do it manually (so they say).
I received my refund receipt only to find it wasn't the full amount i'd paid! So I had to chase them yet again to refund me the full amount.
All I wanted was tyres on a day I'd chosen with some communication. I received neither and then some! Just an awful and stressful experience that disrupted my key work.
Thanks for nothing Asda Tyres!!!
5 years ago
asda tyres has a
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304
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