If I could give 0 stars I would.. I’ve placed an order at beginning of October due to be delivered on the 14th. Receive an email on the day that my order has been delayed for 2 days so no biggie. After 2 days I contact on the chat and they ask me to wait 2 more days and the contact again. That happened 2 more times. I ask for a replacement and I receive no emails regarding that. Today I received something finally. Not sure if it is the replacement or the original order (mind you that’s almost a month later) but frankly I want my money also for the freaking unacceptable and dismissive treatment I have received from them.. completely horrible and incompetent on the chat and on Facebook messenger. That whole experience was horrible, unacceptable and very dismissive. After all this years being a costumer with very regular shopping I feel very mistreated and I won’t be using the services again which is a shame cause I really like the products. Horrible company as it is not the first time this has happened and even the other times I didn’t even receive a compensation. One time even almost lost my job because they shipped late even though I had paid for express delivery. Just horrible