Review of ASOS
No customer care / they dont care
I have a Premier Account, so can receive orders in a day or two. I chose a no rush delivery as was happy to wait an extra day or two. Two weeks later, not received, due on 6th August.(Will I get it!!!!) I ordered on 19th July. Eventually got to chat with Jazzmain and she was completely unhelpful. Just gave me scripted response. Never addressed my complaint . Scripted responses. Wholly unacceptable. Moral of the story. Asos customer care appalling. Never choose no rush (cannot see a breakdown of what this actually means on the website), do not be considerate it will backfire bigtime!!!