Where to start!! Ordered on 21st December. Added premier delivery to basket in order as goods were needed for Xmas. Still not received and some items not available, spent 3 hours back and forth with customer service who are pleasant but totally useless. Think customer service is probs farmed out. Have asked for a refund of premier delivery which was paid by clearpay and for some unknown reason they are asking me to add my card and save as payment method. Unless you want a stressful shopping experience avoid this company until they sort themselves out.